Please note, shipping times may be affected due to COVID-19.
We have partnered with different shipping companies and therefore, we ship internationally.
Processing & Shipping Times
16-26 business days.
We offer free shipping for orders worth US$30 and above. If the order is below US$30, the shipping cost will be US$3. Kindly note, we aren’t responsible for any customs fees.
Our shipping policy states that we ship everything that is ready. That means that if you have ordered more than 1 item, it may be delivered on different days. This shortens our delivery times in general.
Home de Decors will accept returns on all products within 14 days of you receiving your item. Should you be unsatisfied with your product, please email us (firstname.lastname@example.org). Returned products should be in the same condition and packaging as received. A refund of your product will appear within 3-7 business days after our location has processed your shipment. Kindly add a note inside the package with your order number. Please note that at this time, the customer is responsible for the cost of shipping back to our location.
If you would like to cancel your order, you can do so by emailing us (email@example.com). Kindly note that we may not be able to cancel the order after 2 hours of it being placed as we may have already begun processing it.
If we are unable to ship your order (due to the product being out of stock, a manufacturing delay or an incorrect shipping address), we may cancel your order without notice.
Kindly contact us for our return address.